CRM is a method which companies use to manage their current and potential customers in the most effective and efficient manner. It started out as a software that companies used to manage information related to customer phone calls, emails, etc. It may also be used for surveys and promotion.
To the customers, a company is a single entity, despite of them interacting with different people from different departments. Ever wondered how this is possible? It is the information that is present in the company, with each of its employees with regards to its clients and potential customers. It is managing this information, that’s made simple with the help of a CRM.
Today companies are using it extensively to improve their marketing, sales and service.
The various types of CRM include
- Operational CRM
- Analytical CRM
- Sales intelligence CRM
- Campaign Management CRM
- Collaborative CRM
- Consumer Relationship CRM
- Simple CRM
- Social CRM
CRM includes different aspects relating to each other like
- Front office operations
- Back office operations
- Business relationships
Bodhtree’s Salesforce CRM Consulting
Bodhtree’s Salesforce CRM consulting helps you unleash better marketing and sales processes whereas technology consulting will help you identify technology platform to build or select your CRM Solution development.
Bodhtree’s Salesforce certified Consultants help you evaluating, mapping and integrating following CRM Solutions for your needs:
As select consulting partners with Salesforce.com, we know every option and value add of the application. Additionally we bring years of experience in Salesforce implementation, development, customization and Force.com development. End to end CRM Project management and development.
Our various CRM solutions include:
- CRM for sales and marketing
- CRM for Activity management
- CRM for service and support
The Bodhtree CRM advantage:
Wondering why you should opt for Salesforce CRM services instead of the regular CRM software you already use?
It’s because Salesforce use the SaaS and cloud computing model to provide CRM service. Cloud computing CRM is nothing but a web based CRM service where you just log into your account and start using our service. It has various drastic advantages compared to the traditional software/server CRM.
Some of them are listed below:
Web CRM promises rapid time to value:
This decreases the huge expenditure you incur in installation of server/software and saves you a lot of time and money.
Web based CRM offers you less deployment time of just a few weeks rather than 12 or more months with the traditional CRM.
Customization becomes easier:
With our Web based CRM service, changes can be made by your business via point to click interface.
This Web based CRM interface we offer, is a multi-tenant system. So it’s possible for you to scale your implementation without having to wait for a long time.
Think of the consumer websites you use like Face book or Gmail. They constantly keep upgrading and you never lose your information. In fact, all your information is put in the upgraded version. The same goes with our Web base CRM service. When it is upgraded you automatically start using the service with all your information present in the upgraded version.
Bodhtree has expertise in Cloud based CRM solutions. We are partnered with Salesforce.com for implementation of this Web based CRM service, proving our expertise to more and more customers.
Please register for our upcoming event 3 Steps to Business Growth seminar by Bodhtree and Salesforce on 27-October-2010 at ITC Grand Central, Mumbai; a walk-through demonstration lets you see yourself how easy to use the power of cloud based CRM without hassles and high costs of a complex IT infrastructure.
Just follow this link to register and come over to find out : http://notify.salesforce.com/servlet/formlink/f?kMJQDSTU
And, our customers will share their secrets on how they are putting Salesforce CRM to work to overcome their individual business challenges – and get results!
We hope this event will be beneficial to you and brings broader insights about the SaaS and Cloud computing based Salesforce CRM and its benefits to your organization.
Looking forward to meet you at the event.