Manufacturers responding to digital and cloud revolution

Cloud-and-Digital-adoption-Manufacturing industry is undergoing a major revolution which is driven by smart technologies and IT, particularly cloud computing. The digital revolution is now breaching the walls of manufacturing as it continues to disrupt media, finance, consumer products, healthcare and other sectors. According to Mckinsey report digital manufacturing technologies will transform every link in the manufacturing value chain, from research and development, supply chain and factory operations to marketing, sales and service departments. Continue reading “Manufacturers responding to digital and cloud revolution” »

Share Button

Read More

Nurture your network in the Cloud!

Cloud-CRMData is the central point of everything that we do in your business. It also plays as an engine that drives you to make the right decisions. In personal and professional world networking is not only to have meetings with people but also keeping contacts alive over a period of time. The biggest challenge today is maintaining and knowing your personal and professional contacts up to date and at one place. Continue reading “Nurture your network in the Cloud!” »

Share Button

Read More

Salesforce service cloud to provide greater visibility across customer relationships

Bodhtree-Digital-And-Cloud-Consumers have more information than ever before to help them make purchasing decisions. They are adapted to, and expect, regular interaction with companies. The breadth of established and new channels for customer interaction—in shops, in contact centers, over the Internet, and via mobile devices—is ever-increasing. Over the last five years, the ways consumers communicate, learn about products, and make purchasing decisions have fundamentally changed. Continue reading “Salesforce service cloud to provide greater visibility across customer relationships” »

Share Button

Read More

The out-of-the-box customer support with Service Cloud

Bodhtree Salesforce Service Cloud ServicesIn today’s business environment, everything and everyone is connected to various devices and products. The 24/7 customer support has become a cliche. The next wave in customer service revolution is predicting support. Yes, you fix a problem before it happens. How do you deliver quick and more personalized service to your increasingly connected customers across multiple channels? Research reports indicate that by the year 2020, there will be over 50 billion connected devices. So how does one manage this complexity? Continue reading “The out-of-the-box customer support with Service Cloud” »

Share Button

Read More