Customer behavior is a complex subject that affects the insurance industry in fundamental ways, from product development, marketing and distribution to in force management, financial reporting, and risk management. Insurance industry is using advanced analytical techniques to better understand customers. (more…)
Sales organizations have always been under pressure to uncover new opportunities, hit sales targets, and maximize productivity. But in today’s new age of the customer—where customers are better informed than ever and excellent service often trumps a lower price—sales goals cannot be reached simply through hard work. Sales teams need information that enables them to understand customers better and anticipate their needs. (more…)
The global healthcare industry is experiencing transformation due to the new regulatory laws and it is moving towards value based business. With growing demands of patients to improve quality of care and increased value, healthcare providers are under pressure to deliver better outcome. The rising cost dynamics of healthcare, increasing demands of patient, and new entrants are adding to complexities of healthcare business. (more…)
Top 10 strategic technology trends for 2015
If you’re a techie, chances are high you’ve seen the term ‘The Internet of Things’ pop up numerous times in your online news reader over the last few months.
What is ‘The Internet of Things’?
Gartner defines the Internet of Things (IoT) as the network of physical objects that contain embedded technology to communicate sense or interact with their internal states or the external environment. The Internet of Things has reached the height of its hype, according to Gartner. Each year the research firm comes up with a Hype Cycle of emerging technologies, a sort of report card for various trends and buzzwords. This year, IoT tops the list (See chart below). (more…)