Bodhtree’s Midas tool solving integration challenges for Salesforce CRM users.

This year more companies joined the salesforce analytics and integration ecosystem. The most recent entrant is a well-known technology provider joining the Analytics bandwagon. For enterprises real-time access to business-critical data is very huge, multiple challenges for today’s companies. Data must be integrated across both cloud and on premise applications, and maintain high data quality that is easily accessible. (more…)

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Salesforce.com’s service cloud empowers customer interaction

Service cloud empowers agents to manage customer interactions and ensure successful outcomes that leave customers impressed. Through service cloud, you can reach your customers through their preferred communication channels, for an outstanding customer experience. Service cloud console brings all the foundational data into one place so that you can satisfy your customers with personalized and context sensitive service to drive loyalty. Following are some of the ways that empowers customer interactions. (more…)

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