Manufacturers responding to digital and cloud revolution

Cloud-and-Digital-adoption-Manufacturing industry is undergoing a major revolution which is driven by smart technologies and IT, particularly cloud computing. The digital revolution is now breaching the walls of manufacturing as it continues to disrupt media, finance, consumer products, healthcare and other sectors. According to Mckinsey report digital manufacturing technologies will transform every link in the manufacturing value chain, from research and development, supply chain and factory operations to marketing, sales and service departments. Continue reading “Manufacturers responding to digital and cloud revolution” »

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Transform and automate employee engagement

Service-CloudToday, employee engagement is empowering companies to connect with their employees providing social & mobile experiences. As per a recent study by Gallup it is found that 70 percent of employees are disengaged. This means that about 30 percent of employees care about customers, colleagues and the business. Companies must recognize there has been a shift in employee expectations. Continue reading “Transform and automate employee engagement” »

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Social media analytics to gauge brand awareness

Social Media AnalyticsCustomers today are more than just customers where using social networking they influence others and reveal their buying trends. Data is everywhere but the ability to get insights out of it is becoming challenging day-by-day. Social media analytics here plays a critical role in capturing some of the vital clues with respect to the consumer data to make informed business decisions. Continue reading “Social media analytics to gauge brand awareness” »

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Analytics helps retailers stay ahead of smarter consumers

Retail Data analyticsToday, digital emergence is creeping into retail sector in an amazing way. Being in touch with customer continuously is essential and no retailer can afford to estrange its customer. Retail analytics, cloud, social and mobile solutions are must in today’s world to succeed. Unlike age-old days, It is cheaper, faster and easier today to store and process more data than ever before. Retailers have grown better at data management. Question is, how well are they able to leverage insights from this analysis to drive strategic decisions? Continue reading “Analytics helps retailers stay ahead of smarter consumers” »

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