Navigated through the ‘Cloud’ to Singapore

Having built a strong customer base in India, North America and MENA regions we decided to expand our presence in Singapore and selected the Education industry to test the waters. We are proud to state that we now on-boarded one of Singapore’s largest and most renowned Universities as our customer.

Given our limited exposure and relatively lower visibility, it was a challenge to break in to the account. Competition from local players was fierce and Singapore was a relatively newer market for us. However, our strong experience in Salesforce coupled with extensive domain expertise in the Education vertical were critical success factors that contributed towards this win.

Though the University’s Business unit had already implemented CRM, they were unable to yield required results due to limited adoption and partial knowledge on implementation best practices.

Bodhtree initiated a consulting workshop, analyzed the existing anomalies in the ‘As is’ process and recommended a ‘To be’ process that would enable them to yield favorable results.

Our workshop was well attended by IT and business users and had helped the University in visualizing the value that they can derive from Salesforce. Needless to say, it helped us gain their confidence and win the re-engineering services project.

Team Bodhtree did a fantastic job on this implementation and delivered Phase I to the University leadership team. They were thoroughly impressed with Bodhtree’s competitive edge and awarded us a larger project.

Looking at ROI from Salesforce, the university has plans to automate all their business processes in next 1-2 yrs.

This is an important achievement and milestone for us in Singapore as they are considering Bodhtree as a single vendor for all their IT needs.

Several business schools operate under this University’s umbrella and are ready to invest in CRM.

With this success we will soon be expanding into other Eastern regions such as Malaysia, Australia, etc.

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Data Integration for is no more a challenging task

Enterprises implement SalesForces so that teams can focus on customers and revenue, leaving the rest to automation.  But when companies try to extend that automation by integrating SalesForce with an ERP, the result too often is more headache than focus.  MIDAS an ETLE Tool (Extraction, Transformation, Loading and Enrichment) resolves the challenge by seamlessly integrating capabilities from Saleforce to and from SAP, EBS and other ERPs. Midas seamlessly integrates with SAP, Oracle E-Business Suite and other ERPs.

Feature set

• Cloud based solution for invoking transformations and jobs remotely
• Broad connectivity and data delivery
• Hosting a Cloud solution with multi-tenancy capability
• Social connectors – Facebook, Twitter and LinkedIn
• Custom Connectors – SAP, Oracle E-Business Suite and
• Analytics integration with Pentaho Reports, OBIEE and SAP BusinessObjects
• Powerful administration and management
• Data profiling and data quality
• Single interface to manage all the integration projects
• Flexible deployment options
• Bi-directional CRM-ERP integration

Key Benefits

• Designed for seamlessly integrating with ERPs and other applications
• 300 plus Open – source connectors out of the box
• Transparent diagrammatic depiction of data transfer steps
• Removes custom coding for quick turn around
• Reduces integration and maintenance costs
• Improves data quality
• Shortens implementation time
• Easy installation and configuration
• Business continuity and application availability management

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Bodhtree and to organize “Cloudforce 2011 CRM essentials” @Hyderabad on October 20, 2011 at Taj Krishna

The rapid adoption of social applications and next generation devices are changing, how we access the internet and igniting a social revolution. Your customers have moved to a world that’s entirely mobile, social and open. Has your company?

At “Cloudforce 2011 CRM essentials”@ Hyderabad, you’ll learn how to transform your business into Social Enterprise and capitalize on the movement that’s catapulting companies everywhere to success.

“Chatter,”’s social collaboration and productive communication for the enterprises is leveraged by diverse industry leaders around the world. (more…)

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