Bodhtree Salesforce CRM Implementation for Leading Pharmaceuticals Companies

Increased sales productivity with Salesforce.com

A leading global pharmaceutical company was looking to accelerate its growth, improve cross-divisional collaboration and drive increased productivity so that it could extend its lead in innovation. However, the company was facing challenges in existing ERP system that do not support lead to opportunity management, resulting in poor quality of data collected during sales calls and lack of customer insight. Continue reading “Bodhtree Salesforce CRM Implementation for Leading Pharmaceuticals Companies” »

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Bring sales and service together to engage customers with Salesforce CRM

Today enterprises are looking beyond automating & streamlining sales. Target driven sales are tracked and monitored on a quarterly basis to meet sales objectives. When enterprises fail to achieve consistent sales growth, at least in 40% of cases are the factors attributed to poor and ageing sales process. There are transparency factors in sales data to make critical decisions. Today, it’s all about bringing sales and service together to engage and retain customers. Continue reading “Bring sales and service together to engage customers with Salesforce CRM” »

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Salesforce.com’s service cloud empowers customer interaction

Service cloud empowers agents to manage customer interactions and ensure successful outcomes that leave customers impressed. Through service cloud, you can reach your customers through their preferred communication channels, for an outstanding customer experience. Service cloud console brings all the foundational data into one place so that you can satisfy your customers with personalized and context sensitive service to drive loyalty. Following are some of the ways that empowers customer interactions. Continue reading “Salesforce.com’s service cloud empowers customer interaction” »

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Bodhtree’s Salesforce CRM strategy for health care providers

Health care providers have made rapid strides in adopting technology to stream line hospital management and applications that suits various critical departments within a hospital ecosystem. Earlier technology was just confined to Hospital management system (HMS) or applications that are widely used in charge capture, billing lifecycle or disease management (DM) etc. Continue reading “Bodhtree’s Salesforce CRM strategy for health care providers” »

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